Billing / Shipping Schedule

Please note that although we had intended to relaunch with our Holiday 2020 Box, it is with heavy hearts that we hereby announce that we will not be relaunching our quarterly boxes or continuing operations past December 2020. Everything in our Build Your Own Box Collection is currently on clearout sale for 50% off until the end of the year, or while supplies last. 

Please read our latest blog post for further information, or contact us if you have any questions.

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Wondering how our shipping schedule works? Not sure when you'll receive the box you ordered? Wondering about timelines for sending gift boxes to loved ones? Look no further than this page. We've outlined our billing and shipping schedule below to help make it easier for you to know what to expect. If anything is not clear, please send us an email. We're happy to chat any time.

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Orders placed before December 31, 2020 will be billed immediately, and packaged & shipped within one business day of ordering. Depending on your location, you can generally expect to receive your order within 1-2 weeks, though please keep in mind that Canada Post is continuing to experience some Covid-related delays. We will provide you with tracking information upon shipment of your order so that you can remain updated on its location.

The same timelines will apply to gift orders. If you would like to send a gift box along a particular timeline, please contact us to discuss shipping options. We can often expedite shipping for a small additional fee.

For holiday delivery, please plan to place orders on or before November 26, 2020. Orders placed after that date will be accepted, but we cannot guarantee delivery in time for Christmas.